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Data News & Events
Domo Debuts Marketing Apps, Unomi Now Apache Top Level Project, More News
Domo Debuts Marketing Apps, Apache announces Unomi as a top level project (TLP), Oracle Enhances CX Suite, and Other CX News.
Millennials Aren't Killing Banks, Just How They Interact With Them
Younger generations want better customer service that gives them the ability to communicate with the technology of their choice.
Microsoft Teams Gets Major Upgrade, Gartner's AI Predictions, More News
In this week's news round-up, Teams adds communication muscle, Gartner argues that AI is disrupting project management, G Suite gets confidential mode and more.
Stop Managing Employees from the Conference Room: Move to the Front Lines
Without engaged, effective employees, it's impossible for any team to reach goals. Performance on the front lines is the difference between success and failure.
10 Ways to Measure the Success of your Customer Advisory Board Program
CAB managers need to create, track and measure quantifiable results of the performance of their customer advisory board programs.
3 Symptoms of a Fragmented Collaboration and Communication Ecosystem
Options aren't inherently bad, but when workers become confused by the options at their disposal, it's a sign something's gone wrong.
What You Need to Know About Microsoft Retention and Sensitivity Labels
Microsoft labels are great for enforcing access and retention requirements, but make no mistake: they do not fulfill all the needs of records management.
Will Mark Zuckerberg's Facebook Privacy Vision Affect Marketers?
Exploring the potential impact Facebook's privacy vision will have for marketers.