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Success is everything!Data Expertise
Data is useful to the degree that managing it adds value to your business.
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Data News & Events
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The End of the Document? Not So Fast 
The entire premise behind predictions of the end of the document and the effort to eliminate paper seem misplaced.
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The 3 Pieces of Customer Experience Transformation: Cultural Change 
The first in a three-part series looking at how companies realign themselves when transforming into customer experience focused organization.
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Technology Does Not Equal Productivity, Microsoft Unveils SharePoint Home Sites, More 
Catch up on studies on remote working, productivity and updates from the SharePoint conference in this week's digital workplace news wrap up.
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Zendesk Acquires Smooch, LinkedIn Updates Sales Navigator, More News 
Catch up on news from Freshworks, People.ai, mParticle and more in this week's customer experience news wrap up.
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Why Would Anyone Believe Your Brand? 
Normally, marketers aren’t incentivized to think in terms of fact and falsehood, truth and mistruth, conviction and skepticism. That should change.
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Happy Anniversary GDPR – What Should Organizations Do Now? 
Some simple steps your organization can take on the occasion of the GDPR's first anniversary.
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How Ecommerce Companies Can Make the Case for 'Headless' 
By helping leaders understand headless beyond the buzzword, ecommerce companies will see immediate benefits.
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Tying Strategic Business Objectives to Information Management Strategies 
Structured content improves business agility, provides governance and control and enables findability.
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How to Grow Your Yammer User Base 
One of the biggest culprits holding companies back from reaching the full capabilities of Yammer is lack of user adoption.
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8 Tips for Improving Change Management in an Evolving Workplace 
Digital workplace implementations can be hard. Inspiring change is even harder, here are some tips to help you do that.