Universal Data Systems Data Solutions for Business

One of the simplest ways to improve customer experience is to improve the experience of employees. Implementing a voice of employee, or VoE, program gives leaders insight into the lives of workers, all the way from onboarding to ongoing learning initiatives to carrying out their daily tasks.

Between an incoming tide and outgoing tide there is the slack tide, a body of water that seems still but is actually changing direction.

Why is there such a disconnect between graduates of UX educational programs and the senior leaders and hiring managers who assess if a candidate's work is good enough? Educational programs most often act as cheerleaders, praising the student's work, telling them their portfolio looks good and that they’re likely to

Organizations are moving to Microsoft 365, and rightly so. As a platform, it offers more than any other solution in the marketplace. It’s also seen as the natural next step for the upgrading of IT infrastructure, as part of a bigger picture that encompasses cloud, desktop operating systems and mobility.

Once the exception rather than the rule, marketing teams working on a completely remote basis are now not only ubiquitous, they’re looking more and more permanent.

Today’s brands are investing heavily in social media marketing and advertising. In fact, eMarketer expects ad spending on social media platforms to increase 20.4% in 2020 to over $43 billion.

How many videoconference calls have you had so far today? Last week? Are you over them? You can bet your colleagues are feeling the strain. Having a pandemic happening outside your door isn’t helping either.

There's no time like the present to take a hard look at your digital workplace strategy.

Ecommerce platforms have seen a significant uptick in activity in recent months, even as non-essential retailers start to once again open their doors. Gartner found online sales for apparel, beauty products and department stores increased by nearly 10% while online grocery sales, previously accounting for 2% to 3% of sales,

Acquia has released its new Open Digital Experience Platform (DXP), which combines the power of Marketing Cloud and Acquia Drupal Cloud, bringing together content and data to improve the digital experiences that brands can deliver.