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Data News & Events
The 3 Pieces of Customer Experience Transformation: Cultural Change
The first in a three-part series looking at how companies realign themselves when transforming into customer experience focused organization.
Technology Does Not Equal Productivity, Microsoft Unveils SharePoint Home Sites, More
Catch up on studies on remote working, productivity and updates from the SharePoint conference in this week's digital workplace news wrap up.
Zendesk Acquires Smooch, LinkedIn Updates Sales Navigator, More News
Catch up on news from Freshworks, People.ai, mParticle and more in this week's customer experience news wrap up.
Happy Anniversary GDPR – What Should Organizations Do Now?
Some simple steps your organization can take on the occasion of the GDPR's first anniversary.
How Ecommerce Companies Can Make the Case for 'Headless'
By helping leaders understand headless beyond the buzzword, ecommerce companies will see immediate benefits.
Tying Strategic Business Objectives to Information Management Strategies
Structured content improves business agility, provides governance and control and enables findability.
8 Tips for Improving Change Management in an Evolving Workplace
Digital workplace implementations can be hard. Inspiring change is even harder, here are some tips to help you do that.